The Green Technology Group

Microsoft 365 Administrator (Night Shift)

Remote
Full Time
Experienced
Microsoft 365 Administrator (Night Shift)
Location: Remote
Type: Full Time
Minimum Experience: Experienced
Security Clearance Level: Ability to pass a background check
Military Veterans and individuals with disabilities are encouraged to apply!
 The Green Technology Group, LLC (TGTG) is seeking a talented & experienced Microsoft 365 Administrator

                                               Job Description
 
Essential Duties & Responsibilities 
 
Role Overview:  


We are seeking an M365 Administrator with experience in operations and maintenance of systems and or networks.  This position will be part of a team supporting an Enterprise Messaging and Collaboration Services (EMCS) (EMCAO) infrastructure that provides National-level e-mail and collaboration services for approximately 300,000 Veterans Administration customers located across all 50 States and Puerto Rico. The support for M365 application suite to include: Microsoft Messaging/Outlook, Azure Rights Management Services (RMS), Teams, OneDrive, and SharePoint under the Microsoft 365 tenant. Active Directory (AD) includes System Center Configuration Manager (SCCM), Intune, Public Key Infrastructure (PKI) and all other AD related products.  Requests for support of these applications are submitted to Administrators through Service Now tickets or email.
We are looking for someone who will provide quality support to our clients by providing the insight, expertise, and dedication to ensure mission success. We are considering individuals who possess technical skills, a proactive approach, and a positive attitude. 

Essential Functions and Job Responsibilities:
  • Provide Tier III/IV support of the VA EMCS environment.
  • Answer incoming Incident Priority calls from the VA Enterprise Service Desk (VA-ESD), triage and resolve issues. Examples include but are not limited to Microsoft Outlook, Account AD Domain Moves, Password Resets, Shared Mailbox, using PowerShell for administration, and more).
  • Resolve National EMCS Tier III/IV tickets.
  • Apply Exchange administrator skills to resolve enterprise-wide problems.
  • Monitor and Maintain network performance and report on complete EMCS infrastructure.
  • Responsible for all assigned trouble tickets from creation to resolution
  • Troubleshoot issues ranging from basic issues to email related issues for Executive level users.
  • Great customer service skills
  • Able to work in a fast-paced environment.

  
 
Required Skills & Experience 
Essential Functions and Job Responsibilities:
  • Provide Tier III/IV support of the VA EMCS environment.
  • Answer incoming Incident Priority calls from the VA Enterprise Service Desk (VA-ESD), triage and resolve issues. Examples include but are not limited to Microsoft Outlook, Account AD Domain Moves, Password Resets, Shared Mailbox, using PowerShell for administration, and more).
  • Resolve National EMCS Tier III/IV tickets.
  • Apply Exchange administrator skills to resolve enterprise-wide problems.
  • Monitor and Maintain network performance and report on complete EMCS infrastructure.
  • Responsible for all assigned trouble tickets from creation to resolution
  • Troubleshoot issues ranging from basic issues to email related issues for Executive level users.
  • Great customer service skills
  • Able to work in a fast-paced environment.
Minimum Requirements:
  • Bachelor's Degree in Computer Science, Electronics Engineering, or other engineering or technical discipline is preferred; 8 years of additional relevant experience may be substituted for education
  • 5-8 years of experience as a System Administrator or similar role
Years of Professional Experience: 
  • Bachelor's Degree in Computer Science, Electronics Engineering, or other engineering or technical discipline is preferred; 8 years of additional relevant experience may be substituted for education
  • 5-8 years of experience as a System Administrator or similar role
 
 

 
Revised 9/5/25

TGTG is an equal-opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*